For the Individual:

Your ability to write quality business documents is no longer simply a nice skill to have. It is a required skill. Most job postings list that as one of the required skills. You’re expected to be able to write a quality document from the time you’re hired. If you are unable to do that, the result is going to be very career limiting. For example:


  • Applying for a Job: When applying for a job, employers use your resume and cover letter to evaluate the quality of your writing. In addition, many review your LinkedIn page. If any of those documents are poorly written or include grammatical and spelling errors, you’re not likely be called for an interview.


  • On the Job: Those with poor writing skills often spend significantly longer writing documents than those with better writing skills. Thus, you spend more time writing and less time on your primary duties resulting in lower performance levels. Second, poorly written documents often must be rewritten by the writer or by his or her supervisor. Again, more wasted time. Third, your poorly written documents may create confusion and misunderstandings, so recipients must work to clarify the information. Finally, poorly written documents may offend or alienate the recipient thus hurting relationships and, in some cases, losing clients.


For the Organization:

Most organizations attempt to hire people with good writing skills, but that’s not easy. The issue with writing this twofold: 1) Being able to write clear email, letters, memos, and reports and 2) Being able to write in a manner that appropriately represents the organization’s philosophies and policies. People with poor writing skills can cost you money, waste time and reduce productivity, and potentially damage relationships both internally and externally.


  • Lost Money: Poor writing often results in confusion and misunderstandings.  The recipient then must spend time to clarify the intent of the writer.  In some cases, the recipient will simply go ahead with what they believe to be the intent only to find out later that they were wrong. The result is not only wasted time, wasted materials but, in some cases, missed deadlines. All costing money.


  • Wasted Time: Excessive time spent writing and rewriting documents is time wasted. Poor writers often spend a significant amount of time simply getting started and then spend another significant amount of time reworking the writing. To make matters worse, often someone else ends up rewriting the document again. And, time is money.


  • Damage Relationships: Poor writers often don’t consider the relationship aspect of their written communications.  Sometimes what they say or how they say it will not only hurt feelings, but could lose customers.


Today’s Challenge:

The challenge today for both the writer and the organization is that many things are being written and sent out without being reviewed or approved. Every day your staff writes and sends hundreds of emails with little or no oversight. Although some of the staff may be excellent writers, many more are borderline to poor writers. In addition, most people receive little or no instruction on how the organization wants them to communicate both internally and externally.

Poor writing skills usually come to the organization’s attention because of a problem. Then, the organization has to deal with a problem that may be costly and time-consuming to solve. In some cases, the problem may result in lost contracts, upset customers, or even legal issues.


A better solution may be to provide training on business writing to ensure all writers understand the organization’s philosophy and policies, and that writers have a minimum skill level to ensure that their writing appropriately represents their organization.


Does Your Organization Need Business Writing Training?

  • Employees and/or managers requesting writing classes.

  • Ongoing employee struggles with written communications.

  • Badly written documents with obvious grammar and sentence structure errors.

  • Too many unsuccessful proposals.

  • Difficult to understand manuals and documents.

  • Too much time spent writing and rewriting documents.

  • Vague performance reviews.

  • Misunderstandings and hurt feelings due to miscommunications.

  • Ambiguous, rambling documents.

  • Complaints from suppliers, partners, clients and customers.


For a Consultation, Contact Us.


Poor Writing Costs Organizations Money & People Careers!

“There are different rules for reading, for thinking, and for talking. Writing blends all three of them.”

Mason Cooley

The Truth About Business Writing